Terms & Conditions

1. Definitions
1.1 These terms apply to Incrediwear.co.uk (Incrediwell Ltd, independent retailer not asscociated with Incrediwear USA).
1.2 These terms cover the supply of all our products and services (the “goods”) from the vendor.
1.4 The contract is subject to your right of cancellation.
1.5 Any contract between you and the vendor is subject to these terms and conditions

2. Description and Supply
2.1 Any images shown on the web site are for illustration only.
2.2 We do not warrant the suitability of goods for a particular purpose, please check compatibility, specifications and suitability with manufacturers or us directly before ordering.
2.3 The vendor is not responsible for minor variations in specification or description that are unavoidable or arise as a result of manufacturer changes. Any such changes will not rescind the contract.
2.4 If the vendor cannot supply the goods ordered by you, the vendor reserves the right to offer goods of equal or superior quality at no extra cost. If you do not wish to accept the alternative goods offered, you may cancel the order.

3. Price
3.1 The vendor reserves the right to vary the quoted price of the goods before purchase either upwards or downwards in line with fluctuations in the market price. However, we will always contact the customer before proceeding, giving the customer the right to cancel before the order is processed.
3.2 Every effort is made to ensure that prices shown on the vendor’s website are accurate at the time you place your order. If an error is found, the vendor will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. Unconfirmed orders will be cancelled after 14 days.
3.2 The price for all EU residents will include VAT charged at the prevailing rate (currently 20%).
3.3 You may be required to pay a delivery charge for the goods.
3.4 Price lists do not constitute a quote or offer.

4. Payment
4.1 Payment is made in Sterling unless otherwise agreed.
4.2 Overdue or late payment will be charged commercial interest calculated daily at a rate of 3% above the prevailing base rate of HSBC Bank PLC.
4.3 Payment accepted by credit / debit card, cash, cheque, bank transfer / draft or postal order.
4.4 All cheque payments under £1000 will be subject to 7 days clearance.
4.5 All cheque payments over £1000 will be subject to 14 days clearance.

5. Confirmation and Contract
5.1 The vendor is entitled to refuse any order placed by you.
5.2 A confirmation of receipt of your order request may be sent by email when you order. This does not constitute an acceptance of your offer, and does not constitute formation of a contract.
5.3 A legally binding contract will be created when payment is taken for your order and at this point in time these terms and conditions will apply.
5.4 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the vendor will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you for the goods.

6. Property, Risk and Title
6.1 The goods remain the property of Incrediwear.co.uk (Incrediwell Ltd) until paid for in full.
6.2 The vendor shall be entitled to recover payment for the goods notwithstanding that ownership of any of the goods has not passed from the vendor

7. Right to Cancellation
7.1 If the vendor cannot deliver the goods within 30 days you have the right to cancel the order.
7.2 In accordance with the Distance Selling Regulations (2000) have the right to cancel an order to up 7 working days beginning from the day after the day of receipt of goods.
7.3 To cancel your order you must give written notice to the vendor by missive, email, or fax.
7.4 If you cancel after the order has been dispatched then you will be responsible for returning the items to the vendor at your cost. The items must be returned to the address shown on your invoice. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. Proof of postage is not proof of delivery.
7.5 Once you notified the vendor of your cancellation you will be refunded any sums that you have been paid except where the order has been received by you, when you will be re-credited once the goods have been returned to the vendor.

8. Claims
8.1 If the goods supplied by the vendor are damaged on delivery, non-functional on arrival, missing any part, or differing in quality or description from what was agreed, you should notify the vendor in missive, fax or email within 48 hours (where possible). This period may be extended at the sole discretion of the vendor.
8.2 Please check the number of parcels before signing. No claim for missing parcels from consignments shall be accepted if you have signed for the correct number of parcels upon delivery.
8.3 No claim for externally damaged items will be accepted if you have signed for the goods in good condition. If you are unable to check the condition of the goods upon delivery then write UNCHECKED or next to your signature.

9 Warranty
9.1 All goods supplied by the vendor are supplied with a warranty that guarantees that the goods will be free of defects for 30 days unless otherwise stated.
9.2 If the goods supplied to you develop a defect or you have any other complaint about the goods, you should notify the vendor in missive, fax or email as soon as possible.
9.3 Any warranty does not affect your statutory rights as a consumer.
9.4 You shall, unless otherwise confirmed in writing, be responsible for all carriage, telephone, postal and other incidental charges incurred during the warranty period.
9.5 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the vendor, failure to follow the vendor’s instructions, or any alteration or repair carried out without the vendor’s approval

10. Returns
10.1 No goods will be accepted back unless prior contact with us via the returns department and authorised by a representative of Incrediwear.co.uk. Items returned must be complete with the original packaging, and in vendor stock condition.
10.2 You shall, unless otherwise confirmed in writing, be responsible for all carriage, telephone, postal and other incidental charges incurred in returning goods to us as part of the returns procedure. (This excludes misdescribed, wrongly delivered goods).
10.3 You are responsible for returning the items to the vendor at your cost. The items must be returned to the address shown on your invoice unless otherwise advised.
10.4 You must take reasonable care to ensure the goods are not damaged in the meantime or in transit when returning items to us. Proof of postage is not proof of delivery. The vendor cannot accept liability for goods damaged during transit.
10.5 Any goods returned to the vendor that are confirmed to have no fault, are not entitled to a remedy, such as a refund and will be returned to the consumer. The vendor as a gesture of goodwill in certain cases will offer a refund less postage and a 20% re-stocking fee.

11. Vendor’s Liability
11.1 The vendors total liability in contract, tort (including negligence or breach of statutory duty), restitution, misrepresentation, or otherwise, for any default or breach whatsoever, howsoever rising, shall be limited to the price paid for the goods as shown on the invoice.
11.2 We recommend consumers to take regular backups of data as we are not liable for any data loss whatsoever, howsoever arising.
11.3 The vendor is not liable for any indirect or consequential loss or damage including, but not limited to, loss of profit, loss of business, loss of goodwill, damage to trading relationships, costs, howsoever caused.
11.4 The vendor will not accept any liability for any loss incurred as a result of delayed or failed delivery. Any delivery dates given are estimated unless agreed in writing by an authourised representative of Incrediwear.co.uk
11.5 Nothing in this agreement shall limit the vendor’s liability for death or personal injury caused by its negligence.

12. Data Protection
12.1 The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
12.2 In accordance with the Data Protection Act, we are required to reveal all records we keep about you when requested by you. A nominal charge of £10.00 will be levied for this service to cover administration.

13. General
13.1 If any provision in these terms is held to be invalid or unenforceable, it shall be deemed severed from these terms and this shall not affect the validity or enforceability of the remaining terms.
13.2 This contact is made in England and governed by English law and English courts.
13.3 Nothing in these terms and conditions will reduce your statutory rights relating to faulty or mis-described goods.
13.4 We reserve the right to change these terms without notice for all future sales.
13.5 The headings are for convenience only and shall not affect the interpretation of these terms.
13.6 Any variation of these terms must be in writing and signed by an authorised representative of Incrediwear.co.uk